Shipping Guide
We provide Free & Discreet shipping on all orders, and with the tracking numbers. We will send a tracking number to your Email box once your order is shipped. We support international shipping. We can ship to many countries and regions around the world, including North America, Europe, and Asia, etc. Please refer to the below sections for more details.
Section1 : Processing and Shipping time
In-Stock Penis Pump ( USA Warehouse): 12-24 Hours Processing time + 2-5 Days Shipping time.
The following are our USA warehouse location and some examples of real tracking numbers (From Western warehouse to all states):
Western warehouse location
Eestern warehouse location
The following are some examples of real tracking numbers(Dispatch from USA):
Not In-Stock Penis Pump: Will be shipped directly from our China factory. 3-5 Days Processing time + Shipping Time (Depends on your location)
The following are our factory location:
Factory Location
This is our the shipping time table here:
| USA | For Free Shipping Option : Wait 7 – 15 Business days, Tax-Free. |
| For Expedited Shipping Option : Wait 3-6 Business days, DHL express shipping, Tax-free. | |
| Canada | 4-12 Business days, Complete customs clearance and pay duties by yourself. |
| Asian Countries | 7-21 Business days, Complete customs clearance and pay duties by yourself. |
| Europe Countries | For Free Shipping Option : 15-20 Business days, Tax-Free. |
| For Expedited Shipping Option : 4-9 Business days, Complete customs clearance and pay duties by yourself. |
The following are some examples of real tracking numbers(Dispatch from china):
Free Shipping
Expedited Shipping
Section2 : Track your order
- Our shipping partners are USPS, UPS, FedEx, DHL,Royal Mail, etc.
- Once your order is shipped your will get a tracking number in your email box.
- You can track your package and contact the courier to arrange a suitable day for delivery if you need it.
Track your order as follow:
- For other carriers, you can track it at https://www.17track.net/ with the tracking number.
- You can also contact us via email [email protected] or call us +1 (212) 518-4308 to get the latest status of your package.
Section3 : Discreet Packaging
If you are ready to enjoy the new changes that sex furnitures bring, then we will spare no effort to protect your privacy.
At least, no one knows what it is until you open the package. Because, the package does not have any sexually related words and descriptions. In addition, the shipping and return address information does not mention any information about our company and website.
Section4 : Shipping Destinations
We can make shipments for lots of countries and regions all over the world.
However, due to import laws, we DO NOT SHIP to the following destinations:
Islamic countries, Philippines, India, Indonesia, Malaysia, Africa, or Brazil
Section5 : Never received & Package was damaged by the carrier
- If you never receive your package, please contact us ASAP and we will resend it for you.
- If the package is damaged by the carrier, please complain to the local carrier service provider. At the same time, take some photos of the damaged product and send it to us, and we will assist you in handling it.
Section6 : Wrong or Damaged product received
Please contact us and provide some necessary photos as evidence, and we will immediately send you the replacement.
For more questions, please contact us via email [email protected] or call us +1 (212) 518-4308.You can also fill in the following form to get a reply (usually within 12 hours).